Deputy Director of Estates Operations Candidate Information Pack
Croeso That’s Welsh for ‘welcome’, and you’ll feel it everywhere you go in Wales.
Welcome to a country of breathtaking natural beauty, where every day a new experience awaits. Around every corner, a hidden gem: colourful fishing villages and cosy inns, mountain vistas and cliff-top trails, sandy bays and bustling cities. Here you can discover 640 castles; more than any other country in Europe. This is the land of magic and myth, of princes and dragons. A land that has created writers and poets, musicians and athletes, architects and engineers, scientists and philanthropists. A land that has inspired generations to achieve their dreams. This magical land is our home – and your home too.
Small country.Big heart.Great ambition.
World-leading research Cardiff is in the top tier of Britain’s research universities and is a member ofthe prestigious Russell Group. We are ranked 14th amongst UK universities for Research Power. Source: Research Excellence Framework REF 2021
Anniversary Prizes, which recognise world-class excellence in UK Higher Education.
Why Cardiff university?
Vibrant community of research fellows Our world-leading researchers include 79 fellows of the Learned Society of Wales, with our University Representatives being Professors Claire Gorrara FRHistS FLSW and Gillian Bristow FLSW. We host five prestigious UKRI Future Leaders Fellows, including Cardiff-born neuroscientist Dr Dayne Beccano-Kelly of the Dementia Research Institute, a role model for the next generation of black leaders in science. Research volume We have a live portfolio of research grants and contracts with a value exceeding £600M, demonstrating the global competitiveness of our research and its ability to attract investment. Crosscutting interdisciplinary research themes We have invested in building University research themes in areas of major strength including Crime & Security, Data Innovation, Neuroscience & Mental Health and Environment & Climate. Together our researchers are helping to create a stronger, healthier and more sustainable world. Strategic partnerships and collaborations We co-create and deliver our research and innovation activities in partnership with a wide range of other organisations from the NHS to local governments, the Cardiff Capital Region and companies from local SMEs to global, blue chip household names. We have a formal strategic partnership with the UK Office for National Statistics with others to be announced soon. £600 million We’re undertaking our biggest campus upgrade for a generation by investing £600m to improve and develop our facilities and infrastructure.
World leading Impact Our research makes a positive
impact to the economy, to the health and wellbeing of the population and to society more generally. We are building an industry-led compound semiconductor cluster here in South Wales and we will open the World’s first social science research park later in 2021. Our work with Public Health Wales on COVID-19 genetics is critical in the fight against the pandemic. We are ranked second in the UK for the impact of our research. Source: Research Excellence Framework REF 2014 Research culture Creating an inclusive University culture underpins the vision of our Strategic Equality Plan 2020-2024, built on working with staff, students and the wider community. Research integrity and ethics are a critical part of our vision and our Dean for Research Environment and Culture is developing innovative approaches to support Ope Research and the responsible use of researchmetrics.
Seven Queens Anniversary Prizes We’ve been awarded seven Queen’s
33,985 students
£113M in research contracts
72% student satisfaction
205,000 alumni in 202 countries
1,000 student volunteers each year
Cardiff
Cardiff: a capital city
Dynamic. Friendly. Affordable.
Cardiff is a thriving and attractive city which is widely recognised as an outstanding place in which to live, work and study. Cardiff caters to all tastes, offering everything from the excitement of the city to the peace and tranquillity of the nearby coast and countryside. Contemporary, welcoming and easy to get around, the Welsh capital is a city with character, heritage and ambition. Cardiff combines all the advantages of a compact, friendly and affordable location with the cultural and recreational facilities of a modern capital city.
‘With an exhilarating mix of heavyweight cultural sights, exciting regeneration projects, world-class sport, a prolific music scene and some seriously banging nightlife, it’s easy to see why Cardiff now ranks alongside London and Edinburgh as one of the UK’s most compelling destinations.’
Source: Rough Guide 2018
Cardiff is a truly cosmopolitan city and its multicultural vibe is reflected in its diverse range of cafes, restaurants and bars. No matter your preference, you’re sure to find plenty to suit your taste and budget.
As one of the UK’s major sporting centres, Cardiff is home to the iconic 74,500- seat Principality Stadium. The city hosts professional football at the Cardiff City Stadium, rugby at the famous Arms Park and international cricket at Sophia Gardens. Cardiff also boasts an Olympic-sized swimming pool, a white water rafting and canoe centre, ice rink and facilities to play a range of other sports. Cardiff is a compact city, best explored on foot or by bicycle. The city’s new Next Bikes scheme has cycle racks located all over the city – and the first half hour of every journey is free to all Cardiff University students! Excellent transport links also make it easy to travel across the city, south Wales and beyond, with London less than two hours away by rail.
In the mood for some culture? Cardiff is well-equipped, with entertainment to suit all tastes. Cardiff Bay’s world- class Wales Millennium Centre regularly plays host to touring West End musicals, as well as concerts, drama and ballet. The city is also home to the acclaimed Welsh National Opera, two thriving theatres, several multi-screen cinemas, comedy clubs and a well- established arts centre. As you’d expect from a capital city, Cardiff is one of the UK’s leading retail destinations. Designer boutiques and high street names can be found within the St David’s Shopping Centre, which stands alongside local independent shops, numerous indoor and outdoor markets and a fascinating network of glass-canopied Victorian and Edwardian shopping arcades. Want to escape the hustle and bustle of city life? The easily- accessible Brecon Beacons National Park offers outstanding scenery and wildlife, alongside ample opportunity for all kinds of outdoor pursuits including hiking and rock climbing. If it’s sea air you crave, take a wander along our stunning coastline by following the 870-mile Wales Coastal Path: the only path in the world that follows a country’s coastline in its entirety. “Cardiff is a great place to be a student. Although it’s the capital of Wales,
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Boasting some 330 parks and gardens, Cardiff benefits from an abundance of green spaces. Our parks reach right into the heart of the city centre, making the capital a green haven for exploring, relaxing and taking some time out.
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Following an investment of £2.4bn, Cardiff Bay is regarded as one of the most successful regeneration projects in the UK. The Bay boasts a modern development of homes, shops, bars, restaurants, offices, and entertainment and sport facilities.
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Professional Services
Professional Services at Cardiff University
Cardiff’s academic community is central to its success and the support of a high quality Professional Services is vital if we are to deliver excellence in research, learning and teaching, and the student experience. We are also committed to providing an excellent staff experience to match that of the institution’s students. As an organisation we will be focussed, professional, efficient and effective, with infrastructure and support services working to the highest standards in comparison with our peers. We are currently investing in a transformational improvement programme, Transforming Services, which Professional Services staff across the University are working to deliver.
The University is a major and complex organisation with turnover exceeding £500 million per annum. In 2016 Cardiff issued a bond of £300 million which is helping finance the institution’s strategic goals. The net proceeds from the bond will support general corporate purposes, including investment in leading edge new research, teaching and student facilities through our Estates Master Plan that will be among the best in the world, and radically enhance the student experience. The key aims of the Professional Services are to support The Way Forward strategy, to improve its services, to generate income and to develop its people. At Cardiff our Professional Services staff work together across ten central departments, three colleges and their constituent academic schools under the leadership of the Chief Operating Officer, Claire Sanders.
Research and Innovation Services is one of the ten central Professional Services departments.
We are currently investing in a transformational improvement programme, Transforming Services, which Professional Services staff across the University are working to deliver.
The Role
Job Title
Duties and Responsibilities
register items where risks relate to hard FM services are identified, prioritised and actioned in a coordinated and structured manner. • Working with the Estates Business Partners to ensure on going liaison with all stakeholders including academic colleges, professional services directorates and student representatives • Liaise with all external bodies including the city council, contractors, consultants and statutory bodies. • Managing the Service Level agreement and operational relationship with Cardiff and Vale Health Board • Developing the internal team, the appointment of external consultants and contractors and the processes/systems to ensure delivery of the maintenance and operational aspects of the University’s Estates Strategy. • Manage programme constraints and often conflicting demands from Colleges and directorate ensuring that the wider aims of the University are met. • Drive change within estates operations team and create an environment where outstanding service delivery exceeds our customers’ expectations
Deputy Director of Estates Operations
School/Directorate
Estates & Campus Facilities
• To develop and manage the estate operations across the estate • Responsible for managing a range of hard FM services across the estate. • Leading delivery of planned, reactive maintenance (incl minor capital), and condition surveys, Working with the Deputy Director Campus Developments to develop long term maintenance plans and backlog programmes of work across a large and diverse estate including academic, research and residential buildings. • Responsible for developing and delivering the maintenance strategy for the estate in line with the Estates Strategy • Responsible for ensuring statutory compliance for estate operations across the universities varied portfolio. • Work with the Net Zero Programme Manager to plan maintenance activities and replacements in line with the Net Zero targets • Work with Campus Developments to ensure that new/refurbished buildings seamlessly move into operational buildings within the university. • Management of the estates corporate risk
Post Responsible To
Director of Estates & Campus Facilities
Posts Responsible For
Head of Building Services, Head of Building Operations
Job Purpose
includes teaching and research space, healthcare facilities, workspace, enterprise space, social andhospitality space, residential accommodation, recreational and sports facilities and the public realm. We are seeking an exceptional candidate with a track record of managing large diverse teams, and contracts, prioritizing and providing an exceptional customer service all within budget. To be a success in the role we are seeking an individual with outstanding stakeholder engagement and team leadership skills, and who is results focused and customer-centric in approach. The Deputy Director of Estates Operations will need to work with internal and external stakeholders to ensure the existing retained estate is maintained and operational to allow it’s full utilization. They will also liaise and work closely with all other Senior Members of the estates team in the delivery of the Estates Strategy.
Cardiff University is seeking to appoint a Deputy Director of Estates (Estates Operations) to play a crucial leadership role resulting in the delivery of consistently excellent estates and facilities services at the University. Founded in 1883, Cardiff University is established as one of Britain’s leading research universities. An ambitious and innovative university located in a beautiful and thriving capital city, our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. The Deputy Director of Estates (Estates Operations) will lead the delivery of a broad portfolio of hard facilities management services across the University’s array of buildings and facilities which
Person Specification
Essential 1. A good first degree, or equivalent qualification. 2. A relevant Professional qualification (eg. BIFM, CEng, MRICS). 3. The ability to contribute to, and support, the strategic leadership within the Estates team and development of effective strategic links across the wider University to ensure the Universities strategic aims are met. 4. Evidence of team leadership including team building and individual professional development. The ability to build and motivate internal and external teams ensuring alignment with delivery goals. 5. Proven experience in changing existing processes/structures and improving the customer experience. 6. Evidence of financial planning and budget management ensuring accurate cash flow forecasting. 7. Evidence of successful stakeholder and relationship management across the wider public and private sectors. 8. Experience of prioritising complex and often conflicting project demands ensuring appropriate risk management approaches are used. 9. Evidence of delivering process improvement, managing customer feedback and exceeding customer expectations.
Desirable
1. A track record of successful developing and delivery of hard FM strategies. 2. Proven experience of the managing maintenance across a diverse estate including planned, reactive and backlog maintenance.
Benefits
Benefits working for Cardiff University
In addition to competitive salaries, we offer all staff pension schemes, childcare vouchers, reduced rates on sports memberships and more. Competitive salary We reward our staff with competitive salaries which include annual cost of living increases. Pension schemes We offer two contributory pension schemes and you will be automatically opted into the relevant scheme for your job type.
If you join us from an NHS employer and have been a member of the NHS pension scheme, you may be able to remain in that scheme.
Cycle to Work Scheme The university is committed to fostering the health and well-being of staff, developing and promoting a sustainable travel policy and encouraging a cycling culture within the university. Our Cycle 2 Work scheme enables employees to lease bicycles and associated safety equipment up to a value of £1,000 through a Salary Sacrifice scheme. Annual travel loans Under the university’s Sustainable Travel Action Plan, we are encouraging the use of public transport which will help reduce carbon emissions. The Annual Season Ticket Travel Loans scheme allows you to apply for an interest free loan from the university, who will then purchase a yearly travel ticket on your behalf. This amount will be repayable over 10 months. Little Scholars Nursery The university’s Little Scholars Nursery provides care for our staff and students’ children aged 10 weeks to five years. Reduced rates on sports memberships The university has a wide range of sports and recreation facilities that staff may use at discounted rates. These include fitness facilities, sport courts, group fitness classes and personal training consultations.
Relocating to Cardiff We may be able to help with expenses if you’re moving to Cardiff to start a new position with us.
Find out if you’re eligible for relocation support and how to claim.
We also have an interest free Loan Scheme to assist with the cost associated with immigration. Prospective members of staff who have been offered and who have signed a contract of employment with the University are eligible to apply.
Find out about the International Staff Loan Scheme
How to apply
To arrange a confidential briefing discussion please contact our retained advisors at MRG:
Michael Hewlett michael.hewlett@mrgglobal.com 07972 579 938 Sally Brockway sally.brockway@mrgglobal.com 07842 315 696
Applications should consist of a CV and Covering Letter and should be sent to michael.hewlett@mrgpeople.co.uk and sally.brockway@mrgglobal.com.
The closing date for interviews is 22nd October 2023.
Interviews will take place soon after the closing date.
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