No Slippery Slopes Prevent Slip-and-Fall Mishaps It’s one of a restaurant owner’s worst nightmares: A customer slips on a dining room spill or an icy patch in the parking lot and breaks something — an arm, a leg, or worse. Beyond the sheer, unintended human suffering that ensues, the resulting premises-injury litigation can be extremely costly. Taking safety precautions is essential in avoiding the risks of paying a victim a five- to six-figure settlement or the stratospheric legal fees that may be required just to avoid a settlement. Preventing premises-liability claims takes vigilance and close attention to detail. Uneven flooring, spills, scattered trash, or mats that buckle or turn up can easily trip up a customer. Employees are at risk, too, from improper footwear, kitchen-area spills, hot grease, or poor kitchen design. Restaurant owners can be held liable if an accident happens under dangerous conditions and could have been prevented or if it was caused by negligence on the part of management. The more customer traffic you attract, the greater your risk. Training employees is critical. Make sure every member of your staff understands the importance of noticing and eliminating safety hazards from all areas of the property. Teach them to manage and thoroughly mop up spills and place signs to mark wet or slippery spots. Alert employees to areas of the restaurant most prone to causing accidents, including steps, sidewalks, and parking lots, where 51% of slip-and-fall claims occur. Clear ice and snow from parking lots and entryways an hour before opening. Add mats at the entrances and exits of your restaurants and keep them in good condition. Coach employees on guarding against scattered cords, cables, hoses, poor lighting, or shadowy areas that could lead to falls. Place security cameras in high-risk areas and train employees to monitor them for spills, obstructions, or other problems. Security videos also can serve as exonerating evidence if a customer is injured. Taking all these precautions may seem like a distraction from your primary goal of delighting customers with great service and excellent food. But it is far cheaper and easier than managing the fallout from a slip-and-fall injury!
Dale Carnegie once said, "Develop success from failures. Discouragement and failure are two of the surest stepping stones to success." Failure is always challenging, especially in business. You spend money, passion, time, and energy on any business venture, and failure can feel overwhelming. Fortunately, there are countless success stories to draw inspiration from. One example is Danna Pratte, the CEO of the global supplement company NBPure. When she acquired NBPure in the early 2000s, it was on the verge of bankruptcy, but Pratte knew the wellness industry was about to take off and, through hard work, brought the company back from the brink. When she started, they had trouble making a name for themselves. So, in revamping the company, which was operating on razor-thin margins, Pratte set out to use only pure ingredients, making her an innovator. By doing this, Pratte slowly brought the company back. Now, this formerly unknown company is a multimillion-dollar juggernaut and one of the largest female-run companies in the health and wellness industry. Thanks to her success and hard work, Pratte has learned some valuable lessons, which she has distilled into three pieces of advice to help anyone on their journey toward success: No. 1: Always value yourself and your health. You need to be at your best to do your best. As the adage goes, if you don't have your health, you don't have anything. How Danna Pratte Became a Leader in Health and Wellness From Bankruptcy to Global Recognition
No. 2: Make your work ethic a priority. This helps you persevere when things are difficult.
No. 3: Ensure you invest your time and energy in yourself and those who believe in you. Having the right team members and cheerleaders makes all the difference. This is especially true on difficult days. Like Pratte, you can transform your passion, personal experiences, and failures into a vibrant and viable business. Don't let failure hold you back. Keep trying, and you may one day be a leader in your respective industries.
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