NIBA / Advocacy
“Clients want clarity now more than ever in a complex risk landscape. NIBAʼs consumer research confirms that brokers are key in delivering that clarity by removing friction, saving time, strengthening protection and delivering peace of mind. That’s the broker advantage, a foundation our profession can build on as we continue to lift our impact in the decade ahead,” said NIBA President Nick Cook. This report is produced in partnership with Insurance Advisernet and draws on insights from CoreData as well as independent consumer research based on Australian businesses currently using a broker and ones that have used a broker previously.
Andrew Borden, General Manager, Operations at Insurance Advisernet discusses the importance of this research & partnering with NIBA for cutting-edge consumer insights.
“We are proud to partner with NIBA on a report that puts the client and consumer voice front and centre. The message is clear: the broker advantage is real, and it is something we should all be proud to champion with our clients, communities and the future generation of brokers entering the profession,” said Shaun Standfield, Managing Director, Insurance Advisernet, Australia and New Zealand. As the insurance landscape continues to change, ‘ Complexity to Clarityʼ demonstrates that the need for trusted risk advice will be even more essential. Clients anticipate major changes in the decade ahead, including greater use of technology and automation and more emerging risks. But they feel prepared in meeting future challenges, thanks to the continued support and strategic advice of brokers. “The coming decade will bring challenges, but it’s also an opportunity to lead with confidence. NIBA is looking forward to using these consumer insights to build capability, lift professional standards, and strengthen the broker value proposition for Australian families, businesses and communities,” added Richard.
Photos courtesy of Good Thanks Media.
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