Watch for water leaks
We encourage residents to investigate and report potential water leaks in your home so you can avoid costly water bills and prevent water damage in your property.
How to check for leaks Your water meter is a good place to start to perform a basic leak test. 1. Turn off all taps and water using appliances. 2. Find your water meter; it’s usually in your front garden close to the verge. 3. Write down the number on the metre. 4. Wait 15 minutes. 5. Check the metre again to see if the numbers change. 6. If the water meter moves then it means you may have a leak. How to locate the leak Always check both in and outside your home as leaks could be coming from a common source like a tap or be an underground hidden leak. Inside your home: Look in the kitchen, bathroom/s and laundry for dripping taps, leaking washing machine or a constantly running toilet. Outside your home: Look in your outdoor garden for dripping taps, hoses or leaking sprinklers. Damp and unstable brick paving and garden areas that may be moist and greener than expected can also be a sign of a leak.
Reporting the leak Ring our Maintenance Hotline on 1800 203 383 to report the leak and give as much information as you can, we can then advise you of next steps or assist in further investigating the leak.
What about the cost of water due to a leak?
If you’ve had a hidden leak you might be eligible for a leak allowance from the Water Corp for up to 50% of the cost of the water usage caused by the leak. A hidden leak is one that is not visible and often occurs from a cracked or broken pipe underground, in walls, underneath paving or driveways. The leak allowance does not cover leaks from visible sources such as showerheads, taps and other appliances. This means it’s important to detect and report a household leak quickly as these leaks are not covered by the allowance. Please note you may need to contact Water Corp directly to apply for a leak allowance. Water Corp may require a copy of the plumbers invoice which Housing Choices WA can provide.
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