an ongoing basis to be compliant with OSHA requirements. SETTLING DOWN • Stay current with OSHA. OSHA com- pliance for your course is a subject for a different article, but it’s something that operators should invest the time and resources to learn about. If it’s not something that you’ve historically understood or paid attention to, the end of the season is the perfect time to
staff than to start a new season with the same old only-kinda-working equip- ment that they limped to the finish line with last season. Check it out, make a list, and get the stuff fixed or replaced while it’s fresh in everyone’s mind. • Buy and act on extended warranties. Here’s some free advice you’ll thank me for if you heed it: if you purchase elec- tronics online, always get the Square Trade or whatever item replacement program that’s offered. Why? Because even if you put the tablets used for check-in or online waivers in those cool, rugged, rubber cases—heck, even military spec armor—some little minion will still find a way to bounce it off his little sister’s head and crack the screen. If you have the protection, just send the tablet back for a new one. Mischief, managed. 5. FACILITIES • Clean and inspect. Places where people gather on a daily basis will need some attention, such as check-in areas, gear-up areas, demonstration areas, ticketing and merchandise areas, guide break rooms, etc. They normally endure wear, tear, and a general accumulation of “stuff” through the course of a busy season. All will benefit from a general cleaning and de-cluttering. • Clear out the area. Make one last call for the items in the lost and found, and then either chuck the stuff in the circular file, donate it, or offer it up to the highest bidder. Whatever the case, get rid of the junk at the end of the sea- son and get all the spaces—especially indoor spaces—tidied up so a mess isn’t waiting for you in March. • Itemize and make repairs. Any big structural or cosmetic issues with buildings, grounds, and infrastructure should also be noted and addressed. If you don’t own the property, but lease or license space on someone else’s facility, they will need detailed infor- mation and lead time in order to make repairs before next season. So, if you want that annoying roof leak in the gear room fixed prior to the inevitable April showers, best let the landlord know in November.
board the compliance train.
4. OFFICE EQUIPMENT • General cleanup and inspection. While you’re neck deep in cleaning and throwing things out, inspect radios, tablets, charger cords, computers, paper printers, credit card scanners, receipt printers, cash drawers, etc. All need to be assessed, fixed, and possibly replaced before the next season starts. Nothing is more annoying to a returning
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