Dear MAAG Americas Team:
The Eagles flew high on Sunday, yet unfortunately, we had a slow start to the year and projects were slipping from one month to the next. This is hitting our on-time delivery, financial performance, and reputation in the market. Our team is accelerating the 0Dover implementation with focus on the foundations. Over the past weeks we started implementing Tier accountability in Eagle Rock so that problems get solved quickly when they happen. You may have seen the group in Eagle Rock walking the GEMBA walk and discussing in front of the redesigned Tier boards. When problems get identified, we designate owners from the relevant department to solve the problem as soon as possible (sometimes within the same day). The new system does not rely on e-mails or documents being sent yet rather tries to tackle the problem on the spot during the GEMBA walk. To make this successful we need everyone’s help to solve problems that get identified on the shop floor. This will reduce the delays we have experienced and help our operation teams to work more efficiently!
Paul Merich
Made with FlippingBook - professional solution for displaying marketing and sales documents online