MIPL Emergency Management Program
4.4
Stakeholder Liaison to Prepare for Emergencies
Liaison activities are conducted through communications, training, coordination during incidents, and agreements to assure inter-operability amongst the company, emergency responders, government agencies and other organizations. Engagement with emergency responders, government agencies and other organizations occur in regular meetings and trainings to discuss and prepare for emergency response. This engagement is supported by our stakeholder engagement processes and allows for: • Aligning communications regarding damage prevention, emergency preparedness and response, and emergency management (coordination) during an incident; • Information gathered during the outreach is documented, analyzed, and incorporated into the Emergency Procedures Manual, as applicable; • Confirmation that contact information, including calling priorities are correct and updated; and • Continuing education - details of which can be found in Section 4.5 Continuing Education. Continuing Education Our stakeholder engagement processes support educating affected public, public officials, first responders, and other third parties as identified in Table 3. It also serves as a two-way communication between the company and the public. 4.5 The public and response agencies are encouraged to provide comments and ask questions about the information they are provided with, either by email or phone, in order to assist in the emergency response planning process.
TABLE 3: Messaging by Audience
Stakeholder Group
Who is included
Messaging Type
Affected Public
Landowners and occupants who own, live or work along the pipeline right of way (ROW)
Pipeline Purpose and Reliability
•
• Hazard Awareness and Prevention Measures (Less detailed for all audiences) • Overview of Potential Hazards • Overview of Potential Consequences • Summary of Prevention Measures Undertaken
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