What you will bring to the role?
• As the Head of Catering and Hospitality, you will have: • A degree level education or hold equivalent experience/qualifications; • Experience of working successfully in a leadership and business development role in a retail catering/hospitality setting; • Experience of planning marketing campaigns that build brand and deliver return on in- vestment; • A proven ability to lead, manage and develop a large team effectively, creating an envi- ronment where colleagues are motivated and supported to achieve service/organisational goals; • An ability to formulate team strategies, objectives; • An openness to change, and be sufficiently experienced to be able to develop, lead and manage new initiatives and projects in order to improve service delivery; • Experience of monitoring and managing large budgets; • Excellent analytical skills and a close attention to detail, with the ability to solve complex problems/queries using own initiative; • Proven ability to work both independently and as a team member with diverse groups/ individuals and the ability to create key working relationships; • Excellent organisation skills with an ability to prioritise own and others workloads effec- tively, and to work under pressure; • Excellent interpersonal, communication and listening skills with the ability to develop pos- itive working relationships and networks, and to negotiate and influence others; • Enthusiasm and a proven ability to provide a high quality service which meets the expec- tations of students, customers, and stakeholders; • Good computer / relevant IT systems skills including at the very least a thorough and practical knowledge of the use of POS Systems & Microsoft Office applications including Outlook, Excel and Word; • Relevant qualifications and experience to be able to give leadership to manage food hy- giene standards i.e. trained in food safety supervision to hold at least a level 2 Food Hy-
giene Certificate and be prepared to successfully train to qualify at level 3; • To hold or be able to apply for a Personal Licence (Licensing Act 2003). You may also have: • Membership of appropriate professional body • Previous experience or knowledge of the Higher Education sector;
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