CATERING AND HOSPITALITY SERVICE
The Catering and Hospitality Service (Great Food at Leeds (GFaL) https://gfal.leeds.ac.uk/) supports the student experience at the University. The Service operates cafes, caters for functions, manages and provides service to conferences and events and operates a central refectory that sell meals (cash and meal plan) to students, staff and visitors. Providing customers with quality fresh food at competitive prices is at the heart of what we strive to achieve through the facilities and services we offer across campus. From a freshly made sandwich to take away or to sit down for a hot meal, our cafes and award-winning Refectory are there to cater for a diverse range of tastes. Our delivered catering service, deli(very), caters for all event needs offering anything from simple, but very tasty, sandwiches through to exquisite canapés and hot buffet selections. We have two venues (the Refectory & University House) that are ideal for large fine dining events & our team of award-winning chefs are able to produce everything from a business breakfast and formal lunch meeting to a small finger buffet and a full banquet menu. Located right at the heart of University campus, the contemporary Refectory venue offers a wide range of hot and cold food each day. Our mouth-watering menus are freshly prepared by our award-winning chefs on campus and we offer a choice of breakfast, hand-crafted hot sandwiches, deli bar, salad bar, vegan bar, pizza and pasta, and street food from around the World. In University House, seven traditionally presented rooms have recently been refurbished and are extremely flexible being able to cope with VIP meetings, formal sit down meals and receptions. Our Café’s provide students and staff with quality fresh food at competitive prices. Whether it’s a freshly made sandwich to take away or a sit down hot meal our cafés (including three Café Nero’s) are there to meet customer needs. Profits that are made are invested in further improving the service and the service always strives to use quality, local and seasonal ingredients. Knowing that buying local produce means that we can cut down our food miles whilst bringing our customers fresher food that tastes better and is more nutritious. At the University of Leeds, we are passionate about Fairtrade and have been supporting and selling Fairtrade products since 2003. Great Food at Leeds use locally sourced food wherever possible and 65% of our suppliers are within 40 miles of the University. Our food is carefully prepared in a traditional way in our kitchens. The Service is accredited to the Customer Service Excellence® and aspires to operate a quality management system (QMS) that will comply with the requirements of ISO9001:2015 for the provision catering and hospitality services.
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