The “Hearts” Story
On a sunny day at the Shangri-La hotel, Mr. John King who is a Polaris member arrived at the hotel by exactly, 0 4 :00 in the afternoon.
He was assisted at the priority lane by the Front Office team and checked how’s his flight. Mr. John said that his flight was delayed and should left London at 10 :00pm last night. After the successful check-in, the guest was assisted to his room at the 8 th floor where you can see the best view of the city. Upon entering the room, Mr. John open his phone and played the song of the “ Queen ” band which he dances to the music while checking the room amenities and found 6 amenities in the table – apple, banana, chocolates, wine, mini-cakes and another treat. He changed to his formal attire to meet a busines partner at the lounge located at the second floor for his dinner meeting. He arrived by 0 7 :00pm and was seated in table number 5 . “Nice chandelier andgood ambiance”, Mr. John said. His business partner, Mr. Jack Lim catch-up with him first before he presented the proposal and more topics to cover the meeting. Mr. Lim was impressed on how Mr. John facilitated the meeting and said that he prepared 3 options for Mr. Lim. Meeting was adjourned by 0 9 :00pm after a long talk and a good conversation.
Ending his busy day, Mr. John went up to the hotel bar, ordered for a wine and said to himself thathe “ aced ” the meeting.
Correct answer of the cards in chronological order: King, 4, 10, 8, Queen, 6, 2, 7, 5, Jack, 3, 9, Ace
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