EXPERIENCE DAY
A Day in the Life of a Practice
The Client Care Advisor is the first contact point for clients and pets, managing calls, emails, and appointments. They handle financial transactions, reception setup, client communication, and reception area upkeep, including ordering supplies and registering new clients Client Care Advisor/Receptionist
Veterinary Care Assistant A Veterinary Care Assistant supports the clinical team by following instructions from vets and nurses, including holding animals during examinations. They also maintain cleanliness in clinical areas and kennels, ensuring all washing is done thoroughly.
Things to consider when you visit
Understand the working environment Understand client expectations Challenges currently facing the veterinary industry Every day is different - unexpected emergencies do occur Pricing can be different depending on the practice location Understand that the experience and skillset of each vet can vary
Be respectful of all colleagues within the practice Understand the difference between individually owned and group managed practices. Some may have their own policies and procedures in place that work best for that practice. Be aware of colleague wellbeing and the support they receive.
We l come Guide
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