EXPERIENCE DAY
INTRODUCTION
HOW TO USE THIS BOOKLET This booklet is broken down into different areas so your able to navigate back and forwards between the areas you need or want to learn more about whilst on your experience day. There is information on both our Pet Care Centre and Veterinary Practises so your able to understand how each operate and how they work in connection with one another as one Ecosystem and get the most from your experience day.
What our customer journey looks like within our Ecosystem- Putting yourself in the customer shoes!
You will find a breakdown of each job role within our Pet Care Centre and Practises to support you when working alongside colleagues in your experience day!
Questions that you can ask colleagues working within the Ecosystem that will help to to gain further understanding and knowledge!
Recommended activities that you may be undertaking and supporting with during your experience day!
How moving forward you can use your knowledge from your experience day and put into practise in your role!
We l come Guide
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