2024 HRM-Tourism Catalog

FUNDAMENTALS IN FOOD SERVICE OPERATIONS

2022 04-TB-00034-0 978-621-04-3439-2 BS Hospitality Management

COPYRIGHT: ITEM CODE: ISBN: PROGRAMS:

SCAN ME

CONTENTS

CONTENTS

v Preface 1 23 Lesson 2 Lesson 1 37 Lesson 3 49 Lesson 4 91 Lesson 5 109 Lesson 6 119 Lesson 7 137 Lesson 8 151 Lesson 9 165 Lesson 10 187 Lesson 11

Introduction to Food and Beverage Service Industry The Food and Beverage Service Organization Customers’ Meal Experience and Desired Attributes of Food and Beverage Service Personnel Food and Beverage Service Areas and Equipment

The Menu

Table Reservation Service Preparation Food Service Methods Service Techniques

Service Sequence

Sales Control Systems in Food and Beverage Service Operations

205 Bibliography 213 Index

iii

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