Tour and Travel Management
A travel agency performs an essential function in the complete process of advancing and advocating tourism in a country or at a destination. Given this role, writing a book about the subject matter becomes a significant task for the authors. This textbook, Tour and Travel Management, efficiently elucidates the different concepts of travel agency operations. It makes the concepts simpler for tourism management students and working professionals to understand the subject. This textbook is a practical guide for students and business enthusiasts, with chapters discussing the tour and travel management cycles and travel agency marketing. It also covers timely and relevant subject matters on tour and travel agency business.
ABOUT THE AUTHORS
MARICEL D. HERRERA
She is currently engaged in tourism and hospitality education as the dean of the College of International Hospitality and Tourism Management of Manuel S. Enverga University Foundation, Lucena City, Quezon Province. She holds various positions in national organizations for tourism and hospitality educators. She is also the treasurer of the Union of Filipino Tourism Educators (UFTE) and secretary of the Philippine Association of Researchers for Tourism and Hospitality, Inc. (PARTH), respectively. She is also a faculty researcher and an appointed research coordinator in her discipline. She presented papers at local and international conferences. Her research interests include farm tourism, community-based tourism, cultural tourism, and other educational-related topics.
FERDINAND DONDI C. OCAMPO
He is the owner of a travel management company and an entrepreneur. He is from Saint Louis University, Baguio City. His passion for travel started when he became a Philippine Youth Ambassador to the Ship for Southeast Asian and Japanese Youth Program (SSEAYP). He gained invaluable tourism experience from his six-year stint as a sales manager for Alitalia Airlines. Dondi established Allpoints Travel Services, Inc. in 1999. He led Allpoints to become one of the major players in the travel industry, servicing various multinational corporate accounts, top academic communities, and various religious congregations. It also has a loyal base of retail clients, individuals, and families who avail of its services for package and customized tours to different domestic and international destinations. It is known for “tailor-made and special interest” destinations.
LUZVIMINDA O. TUGADE, CGSP
She is an associate professor at the Polytechnic University of the Philippines in Sta. Mesa, Manila. She has a bachelor’s degree in tourism management and a master’s degree in educational administration, major in management and supervision of schools. She served as the Program Head of Tourism at PUP- Manila for three consecutive terms. Apart from teaching, she oversees the college’s accreditation and students’ internship in the same institution. As a board member, her commitment extends to the Philippine Association of Researchers for Tourism and Hospitality, Inc. (PARTH). As a faculty researcher, she has presented and published several research pieces emphasizing sustainable tourism, curriculum and instruction, adventure tourism, agritourism, and slum tourism, both in local and international settings. Among her recent international publications are: Re-creating Farms into Agritourism Venture: Cases of Selected Micro-entrepreneurs in the Philippines; The Bright Side of Dark Tourism in Baguio City, Philippines; and Tourism Quality of Life and Residents’ Attitude Towards Tourism Development in Sagada, Philippines.
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