2024 HRM-Tourism Catalog

Fundamentals in Lodging Operations

Fundamentals in Lodging Operations is a textbook dedicated to answering the growing call for a localized study reference material in the professional course with the same title. This textbook has been designed in compliance with the Commission on Higher Education (CHED) Memorandum Order No. 62, series of 2017. This textbook provides a comprehensive discussion on the skills, knowledge, and performance standards required to explore and analyze the management and practices of lodging operations and related activities in the major operating and support departments. It will also expose the students to the unique aspect of managing a service-based lodging establishment delivered by diverse employees to various hotel guest segments.

ABOUT THE AUTHOR

JOHN ERICSON POLICARPIO, MBA, CEE

He is an assistant professor and the program chairperson of the Tourism and Hospitality Management (THM) Department of PATTS College of Aeronautics. He is a graduate of Bachelor of Science in Tourism major in Airline Operations (cum laude and academic excellence awardee) at the same university. He finished his Master in Business Administration-Top Executive Program degree at the Pamantasan ng Lungsod ng Maynila. He is currently taking up his Doctor of Business Administration (DBA) at Olivarez College-Parañaque. Mr. Policarpio is a hotelier by profession and has held several key hotel positions in Manila, Palawan, Cebu, and Davao. He is a board member of the Union of Filipino Tourism Educators (UFTE), South Manila Membership Ambassador of the Philippine Association of Researchers for Tourism and Hospitality, Inc. (PARTH), and a senior fellow of PATTS at the Asia Pacific Institute for Events Management (APIEM). He is also an international recipient of Certified Events Educator (CEE) qualifications from the APIEM. He is a resource speaker and has contributed research works focused on special topics in events management, tourism development, tourism marketing, and accommodations management.

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