Equality, diversity and inclusion Our five-year Equality, Diversity and Inclusion (ED&I) Strategy was launched during this financial year. Our vision is:
We also appointed a Board Member, Helen Forsyth, to be our Board Champion for ED&I.
‘Celebrating diversity and ensuring an environment where residents, staff and communities can thrive.’ To support the strategy, we have a delivery and communications plan with several key actions including the creation of an ED&I Charter. Co- designed by our Resident Feedback Group, all our colleagues and key delivery partners have signed up to this. This year, we also began to run events to celebrate diversity such as LGBT+ History Month in February 2023, where we raised awareness of LGBT+ communities through news items and promotion, meetings and interactive quizzes. The CCHA website was reviewed for accessibility, which led to us introducing an accessibility tool called ReachDeck. This is integrated into our website and offers speech, reading and translation support tools for visitors to the site. We created an updated equality impact assessment process. This makes sure all new policies, services, and procurement of goods and services are assessed, to make sure they are inclusive.
“All my life, I’ve tried to focus on the individual and what they need, to make sure they share the opportunities we all should have. This means thinking about all the parts that make someone who they are. As a CCHA Board Member, I was very honoured to be asked to be the Board Champion for ED&I this year.”
Helen Forsyth, Board Champion for ED&I
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