Investment in your homes
Compliance The Compliance team have maintained high standards of safety checks whilst working through the backlog of jobs caused by previous COVID-19 restrictions. We have moved our electrical safety inspection regime to a five-year rolling programme, which means we’ve made huge progress during the year. Plans are now in place to work with residents to gain access to homes to ensure the maximum safety of their homes. Key statistics:
Our Asset Investment team deliver planned improvement works to our residents’ homes. This includes replacing and upgrading kitchens, bathrooms, and heating systems and conducting external work on doors, windows, and roofs. Working with local authorities, the team manages our aids and adaptations process, helping residents live independently in their own homes for as long as possible. By collaborating with occupational therapists we provide a range of support, including handrails, lever taps, stair lifts, and wet-floor shower rooms. We are working hard to address the backlog of jobs caused by the previous COVID-19 restrictions, alongside an increasing focus on making sure our residents’ homes are more efficient (see page 19). Key statistics:
100% valid water risk assessments 100% valid fire risk assessments 100% valid gas certificates 100% valid asbestos surveys 99.9% valid electrical inspection reports (within 10 years) 100% lifts have a valid inspection
component upgrades completed 1,081 aids and adaptations completed 202
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