CCHA Annual Report for Residents 2022-23

Spotlight on damp and mould We have previously told you how we quickly acted following the launch of the Housing Ombudsman Spotlight on Damp and Mould Report, and outlined how we were working to implement all the recommendations.

The health and safety of our residents is our highest priority, and this year we created a dedicated ‘damp and mould taskforce,’ led by our Directors of Property and Housing Services and involving key colleagues. The main focus of the group is to make sure we have the most robust and timely processes in place, to respond to any reports of potential damp and mould. If you have any concerns around damp and mould, please contact us straight away on 0800 085 1171. There is also lots of helpful advice and guidance on our website, which can be found here.

This was brought into even sharper focus for the housing sector following the tragic death of a toddler in Rochdale.

A Helpful Guide Keeping your home healthy

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