CCHA Annual Report for Residents 2022-23

2022-23 Key highlights Here are some of our key statistics for the year.

22,484 repairs completed (including building safety repairs)

98.9% of emergency repairs completed within timescale

83 new homes for affordable rent and shared ownership brought to our region

841 anti-social behaviour cases logged

£830,000 in additional benefits gained for 267 residents by our Financial Inclusion team

519 new tenancies started

89,439 contacts with Customer Services via calls, emails and website

662 compliments received

106 complaints received (1.44% as a proportion of stock)

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