Key strategies to ensure we provide excellent services, that meet the needs of residents CCHA’s Equality, Diversity and Inclusion Strategy Our five-year Equality Diversity and Inclusion (ED&I) Strategy was launched in 2022 and our vision is: ‘Celebrating diversity and ensuring an environment where residents, staff and communities can thrive.’
To support the Strategy, we have a Delivery and Communications Plan. The Delivery Plan has 35 key actions, to support the delivery of the strategy. These actions include the creation of an ED&I Charter, which was co-designed by our Resident Feedback Group. All CCHA Staff and our key delivery partners have signed up to this. In line with this, we run events to celebrate diversity such as LGBT+ History Month in February 2023, where we raised awareness of LGBT+ communities through news items and promotion, meetings and interactive quizzes. We’ve also created an updated equality impact assessment process. This is a tool we use to make sure all new policies, services, and procurement of goods and services are assessed, to ensure they are inclusive. We’re pleased to report that all actions which were due to be completed within the ED&I Delivery Plan for 2022/23 have been delivered on time. We also recently also undertook ED&I training with ED&I specialists, our staff ED&I Champions and our Board ED&I Champion, Helen Forsyth.
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