Customer contact, repairs and ASB Some key data for 2022/23
Repairs completed 22,484
Calls received by Customer Services
59,105 E-mails received to Customer Services 27,589
*launched in July 2022 Webchats with the Customer Services Team* 585 Number of ASB cases handled 841
Financial inclusion support 267 residents supported by our Financial Inclusion Team, with benefit gains for residents of more than £830,000 as a result
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