CCHA Residents' Voice Report May 23 FINAL

Managing Anti-Social Behaviour (ASB) We believe everybody has the right to the peaceful enjoyment of their home, which is why we are committed to working with our residents and local partners to tackle ASB and neighbour nuisance. We take reports of ASB very seriously at CCHA. Below are some examples of the work we have undertaken to reduce ASB recently: • We have been working very closely with Cumbria Police and restorative justice charity, Remedi, to work with young people involved in hate crimes, including going into local schools to raise awareness. • Thanks to support from residents, we currently have 102 active cases of ASB, following over 600 reports. We investigate every report of ASB and aim to work with residents to reach a satisfactory resolution. • With support from residents and intelligence provided, we’ve been able to serve four ‘Section 21’ notices in the past year, which means those people have to give up their tenancies, due to serious ASB, which has had a serious detrimental impact on local communities. Section 21 notices are an absolute last resort and are only served in cases where no other resolution can be found.

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