CCHA Annual Report for Residents 2023-24

Investment in your homes

Compliance

The compliance team have been able to maintain high standards of safety checks and replacement programmes, including the replacement of 250 fire door sets and repairs to around 600 fire doors, to make sure residents and visitors continue to be safe in their homes and communal areas. We’re delighted that the gas servicing programme stayed above 99.9% completion throughout the year. The team also carried on implementing the change to the electrical safety inspection regime to a five year rolling programme, which should be complete during 2024-25, as the team continues working with CCS. Key highlights:

The planned investment programme for the year included ongoing works to maintain homes and make sure we complied with the government’s Decent Homes Standard. We also used stock condition information, alongside Energy Performance Certificate (EPC) data, to prioritise works that we knew would improve the thermal performance of homes such as our window replacement programme. Component replacements completed during 2023/24

Bathrooms Kitchens

290 176

99.95% Gas servicing

Heating Boilers

21

3

91.13% within 5 years 99.36% within 6 years Electrical inspection reports within timescale 100% Fire risk assessments and asbestos surveys for all required buildings

External doors

161

Roofing

49

Window replacements

287

Cavity wall insulation replacement and thermal improvements Electric heating replacement

74

6

TOTAL

1,067

29

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