Value for money – how we use your rent We aim to make sure every pound we spend delivers the maximum benefit to our residents and the communities we serve. We use our income, from your rent and other sources, in a prudent and effective way to make sure we get the best value for money that we can for the services we deliver. How we spent your rent in 2023/24
38% 22% 35% 9% 104 *
Investment in residents’ homes: The money we spent in residents’ homes on repairs and improvements. Improvement projects:
The money we spent on making large scale improvements to residents’ homes, such as new roofs, kitchens or bathrooms. Cost of providing services: The money we spent delivering services in residents’ homes and communities. Interest on loans: We borrow money to invest in residents’ homes and to build new ones. We use some rental income to pay back interest on borrowing. Total: *You’ll notice the total is over 100%. That’s because, as well as all your rent being spent on the categories above, we also used other income such as house sales to help fund our planned improvement projects throughout the year.
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