CCHA Annual Report for Residents 2023-24

2023-24 Key highlights Here are some of our key statistics for the year.

19,900 repairs completed (including building safety repairs)

168 new homes for affordable rent and shared ownership brought to our region

£1,160,387 in additional benefits gained for 297 residents by our Financial Inclusion team

772 anti-social behaviour cases logged

588 new tenancies started in general needs and independent living

945 compliments received

115 complaints received

87,493 contacts with our Customer Services team

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