Centralizing access to online portals Creating the dashboard allows the team to centralize the
workflow process, so that the entire team can access the suite of digital platforms via a single
dashboard. This centralization allows all team members to efficiently access the tools necessary for
event planning and reporting, digital marketing and distribution, as well as online instruction and
collaboration.
BEST PRACTICES
The program evaluation team quickly identified the need to centralize information so that all team members
could easily access the tools needed for delivering mental health services. The evaluation team felt it was
extremely important to provide rapid and responsive data reporting to support the larger team, resulting in
the creation of a digital platform developed, designed, and deployed by the evaluation team, so as to not
depend on the time and talent of information technology
The Dashboard delivers these best practices for program evaluation
professionals.
The digital platform ultimately generated complete
Increased transparency
transparency for the project, which was a welcomed and
Visualization of workflow process
unintended benefit of the tool. The most beneficial aspect
of the digital dashboard approach was the ability to
Flexibility
visualize the workflow of multiple teams working
Centralized access to information
simultaneously across the suite of mental health programs.
Standardized scheduling and data collection (improves efficiency)
Ultimately, this process accomplished the primary goal to
standardize program evaluation and data collection using a
Real time data
field-tested evaluation model and standardizing data
Centralized access to online portals
collection.
The digital dashboard is a responsive tool allowing the program to centralize access to information, data, and
platforms. Another advantage is that dashboards are easily adapted to the needs of the program team and
are easily customized to the specific needs of other projects. Dashboard features were strategically designed
to address evaluation objectives. The scheduling feature and registration process helps the team track
outreach to target audiences and ensure financial accountability. Improving program outcome and impact
measures ensures the target audience's needs are being met. Centralizing program information allows the
team to communicate outcomes to stakeholders and deliver a suite of mental health products that are cost
effective, equitable, and accessible in rural communities.
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