Q4 2025 Manager of the Quarter
Mido has been managing Sofra independently since September this year and he has demonstrated strong control of the operation while maintaining business continuity, guest satisfaction, and team stability. He has successfully overseen daily operations, ensured service consistency during high volume periods, and upheld Sofra’s positioning as a key dining outlet within Abu Dhabi. His ability to manage the restaurant end to end, covering service delivery, guest feedback, team development, and operational discipline has been evident, particularly given the scale and complexity of Sofra’s. Performance during peak services has remained stable, reflecting effective planning, supervision, and decision making on the floor. Mido has also shown strong compliance and accountability in supporting internal audits and company standards. He ensures SOPs are followed, documentation is in place, and corrective actions are implemented promptly. His structured approach has contributed to a well controlled operation despite the demands of a high volume outlet. Taking full ownership of Sofra since September, Mido has proven himself capable of managing the restaurant independently. He leads his team with confidence, maintains discipline and consistency, and demonstrates a calm, solutions focused approach to daily challenges. His growing leadership maturity has been a key factor in maintaining operational stability and guest satisfaction.
Mohammed Shaaban
Service Manager
- Food and Beverage
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