Q4 Newsletter 2025

Message from the

General Manager

Quarter 04 | 2025

Dear Colleagues,

The fourth quarter of 2025 marked a meaningful This period was marked by colleague engagement,

conclusion to the year for Shangri -La and Traders Hotel, Qaryat Al Beri, Abu Dhabi .

active community involvement,

and a continued commitment to excellence across

both hotels.

Sustainability remained a key focus during the quarter by the successful

planting of 25 mangrove trees in support of the UAE’s

national target to plant 100 million mangroves by 2030 , achieved in collaboration with the Emirates Environmental

Group (EEG).

Culinary excellence was also recognized,

with Bord Eau by Nicolas Isnard receiving the FACT Dining Award for Favorite French

Restaurant as well as was found a place in MICHELIN Guide Abu Dhabi 2026 .

Key milestones included the Long Service Award Ceremony, recognizing years of dedication and service, alongside colleague engagement initiatives such as Diwali, Eid Al Etihad, World Children’s Day, and the ongoing Moments of Joy program . Wellbeing and community engagement were further enhanced through participation in the 14 th Annual ADCB Zayed Sports City Pink Run 2025 , the Dragon Boat Festival, and the ICF Stand Up Paddling World Championship . The festive season brought colleagues together through the Christmas Tree Lighting ceremony at both of our hotels, held in partnership with Operation Smile, as well as the Annual Colleagues’ Party 2025 . Excellence continued to be recognized through the Colleague of the Month and Manager of the Quarter awards . In recognition of our collective efforts, we are proud to share that, based on the November 2025 YTD Balanced Scorecard results, the hotels have achieved outstanding month-on-month performance, scoring 30 points for SLAD and 27 points for THAD . This strong performance has positioned us at No . 1 in MEIA and No . 4 globally, driven by exceptional overall results and the valuable contributions of colleagues across all departments .

As we look ahead to 2026 , we remain committed to continued investment in progressive learning and development,

responsible

hospitality,

and the delivery of exceptional

experiences for our guests, colleagues,

and the wider community .

Ahmed Issa General Manager Shangri -La and Traders Hotel, Qaryat Al Beri, Abu Dhab i

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