English for International Youth Work

Intercultural Communication

International team building

Introduction 1. People from different countries who work together may have different expectations about the best way to behave in certain situations. The following list shows possible areas that can cause problems in international teams.

dress code at work

time keeping at work

physical contact at work (touching, kissing, shaking hands, etc.)

direct/indirect communication at work

problem solving and decision making

communication between genders

socializing outside the workplace

follow-up and reports

2. Work in small groups. Imagine someone from overseas is going to work in your office for one year.

» What advice would you give him or her in some of these areas?

» How might the type of job affect your advice (e.g., team assistant, project manager, intern)?

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ENGLISH FOR INTERNATIONAL YOUTH WORK

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