Our Guiding Principles & Position
Human-In-the-loop (HITL) for all decision steps. AI will not be allowed to make any decisions in any workflow that requires a decision. PRINCIPLE 1
All AI use cases at PSG follow three key industry standards • TCPA • EEOC • Data Privacy Standards (GDPR, HIPAA and others) PRINCIPLE 2
PRINCIPLE 3
‘Privacy by design’ for every step in the AI process
In addition, we evaluate and adjust our standards to NIST AI standards every quarter. The NIST AI standards are constantly evolving and serves as a way for us to stay up to date. PRINCIPLE 4
PRINCIPLE 5
Candidate Experience must be a key focus while meeting compliance requirements
Audit and ensure compliance to our AI Use policy: AI guardrails will be audited and updated with each release as a part of our SDLC process as well as users who interact with any AI enabled software components. PRINCIPLE 6
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