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OUR LADIES & GENTLEMAN
EN Karim, Supervisor at Txoko, where contemporary Basque-inspired cuisine by Michelin-starred chef Martín Berasategui is paired with warm hospitality and a lively spirit. Known for his genuine warmth and remarkable dedication, Karim has recently been honored for his outstanding service and commitment to excellence — recognition that reflects the heartfelt care he brings to every guest experience. Always leading by example, he ensures that Txoko is not just about food, but about moments of connection and joy. “Txoko is about sharing good food and good moments — and I love being part of that.”
ES Karim es el supervisor de Txoko, donde la cocina contemporánea inspirada en el País Vasco de la mano del chef con estrella Michelin Martín Berasategui se combina con una hospitalidad cálida y un espíritu vibrante. Reconocido por su cercanía y gran dedicación, Karim ha sido recientemente distinguido por su servicio excepcional y compromiso con la excelencia — un reconocimiento que refleja el cuidado genuino que aporta a cada experiencia de los huéspedes. Siempre liderando con el ejemplo, se asegura de que Txoko no sea solo un lugar para comer, sino para vivir momentos de conexión y alegría.
KARIM HADJ ARAB TXOKO SUPERVISOR
5 FACES WHO DRIVE OUR VISION
CRUNCHING THE NUMBERS: Here’s what our team served up last year. 1.000 BARRAQUITOS
1.000
1.000
BANANA MOJITOS
PAELLAS
A tropical twist on a classic cocktail, perfectly refreshing under the Tenerife sun. Un giro tropical sobre un cóctel clásico, perfecto para refrescarse bajo el sol de Tenerife.
Each pan brought the authentic taste of Spain to the table, turning every serving into a moment to share and remember. Cada paellera llevó a la mesa el auténtico sabor de España, convirtiendo cada servicio en un momento para compartir y recordar.
Layers of coffee, sweetness, and tradition — our most iconic local specialty, enjoyed sip by sip. Capas de café, dulzura y tradición: nuestra especialidad local más icónica, para saborear sorbo a sorbo.
EN
ES João Couto, Assistant Manager on Duty y Top Suite Ambassador, representa el verdadero espíritu de The Ritz-Carlton. Reconocido por su amabilidad, paciencia y atención, crea momentos de cuidado genuino que hacen sentir a los huéspedes como en casa. Con calma y dedicación, garantiza que cada detalle se atienda con excelencia.
João Couto, Assistant Manager on Duty and Top Suite Ambassador, embodies the true spirit of The Ritz-Carlton. Known for his kindness, patience, and attentiveness, he creates moments of genuine care that make guests feel at home. With calm dedication, João ensures that even the smallest details are handled with excellence.
“For João, hospitality is about listening with heart and serving with soul.”
JOAO COUTO ASS. MANAGER ON DUTY
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