PYRO + ECHO

T E CHN I C A L S P E C I F I C AT I ON S

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BACKGROUND + SOURCING Thanks to the perfect fusion of technology, respect for the environment and the dedication and desire of the people who work with us, our products are a blend of style, design and reliability. It’s our responsible choice to only partner with manufacturers that comply with our strict ethics and quality codes. We believe that specifying products that are sustainably produced and that meet the strictest of environmental requirements to protect the world around us, is of fundamental importance. Therefore, we look for those that respect and believe in our strong corporate, ethical and aesthetic values, so those who choose to use Pyro + Echo’s products can be assured that they are produced using safe raw materials and manufactured to the highest of standards, using state-of-the-art technologies. As technical partners with some of Europe’s largest industry suppliers, during the design, specification and installation process, Pyro + Echo can assist with design and suitability advice, specifications, substrate testing, preparation and installation advice, technical laying and setting out guides, CAD Drawings, PTV results, pendulum testing and slip resistance ratings and cleaning and maintenance information. With over 40 years industry knowledge, our expertise in complex substrate build-ups and surface material finishes helps Pyro + Echo deliver technical solutions and ensures successful project results. We help our clients complete projects to the highest of standards. SAMPLES + MATERIAL SPECIFICATION Any samples, drawings, images, descriptive matter, or advertising produced by Pyro + Echo and any descriptions or illustrations contained in our catalogues, websites or brochures are produced for the sole purpose of giving an approximate idea of the products described in them. Published images and supplied samples of the products are for illustrative purposes only. Pyro + Echo are happy to provide samples upon request. While we have made every effort to display the colours and hues accurately, we cannot guarantee that your computer’s display or any printed materials of the colours and hues will accurately reflect the products. Please be aware that the actual appearance of the tiles may differ from images shown in this brochure and that it is used for information purposes only. Despite the best efforts we can’t guarantee, that published technical information does not contain de ciencies, or errors.

Pyro + Echo slabs are manufactured using selected raw natural materials fired at high temperatures. During this process particles of oxides may appear in the form of pinholes on the surface of the slabs with the appearance similar to natural stones. Our manufacturing processes can also give a non- uniform surface shine. These features are sorted according to precise parameters by Pyro + Echo and are considered as intrinsic natural features of the product rather than a defect. For further information about certifications, technical ratings and standards, please refer to pyroandecho.com RETURNS Returns will be subject to a handling charge of 20%, plus return carriage charge. Open packs cannot be returned for credit. STOCKED ITEMS Products that are marked with the icon are held in stock and are usually delivered within 1-2 working days, dependent on free stock levels. All other products are considered to be on a 4 to 8 week leadtime. This timeframe will be confirmed at the point of order. This leadtime is dependent on shipping, that Pyro+Echo outsource to a third- party provider and are therefore not responsible for further delays to this. Please note that batches of tiles may vary in colour and texture depending on the manufacturing run. Tiles for projects should be ordered in one batch, including a percentage to cover cuts and accidental breakages. STORAGE Products must be stored fat and in their original packaging until time of fixing. Pallets of tiles should not be stacked under any circumstances. Any damage to the packaging may result in imperfections in the product such as cracking, pitting and staining. Pyro + Echo recommend that products are suitably covered during longer periods of storage.

All handling must be carried out by trained operatives with the correct equipment.

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