CAREER ENABLEMENT
CAREER ENABLEMENT
TEAM MEMBER TRAINING, LEARNING, AND CAREER ENABLEMENT We know that when our team members are exposed to consistent training, it improves their skills on the job and makes them more effective at taking care of our customers. In addition, providing opportunities for continuous learning is essential in helping team members to acquire knowledge and competencies to expand their skills sets and support their future career growth. And when there’s a clear path to reaching career goals, our team members will find greater satisfaction in the company and their development. In 2022, we invested significantly in this area, knowing its importance to recruiting and retaining top talent.
IMPROVED NEW HIRE ORIENTATION FOR CORPORATE SUPPORT CENTER (CSC) TEAM MEMBERS New hire orientation is important because it lays a foundation for a team member’s career with the company. This year, we revamped new hire orientation for our CSC team members to ensure we provide clear, concise and accurate information about the company and culture, while providing a preview of what new team members can expect as they adapt to their new workplace. The now streamlined course takes team members through Advance’s strategic initiatives, so they can quickly get grounded on what is important to the business. In addition, we provide background on our industry, our stores, the distribution centers, our various banners (i.e., Carquest, Worldpac and Autopart International), as well as individual functions. We also discuss in-depth our company culture, commitment to DEI, benefits, performance management, and more. Importantly, this training experience is now consistent across the globe.
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2022 ADVANCE AUTO PARTS CORPORATE SUSTAINABILITY AND SOCIAL REPORT | 17
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