Contents
Datagraphic foreword
4
Executive summary
5
Key findings
5
New for this year’s survey
6
Summary of results
7
Year on year payslip trends
7
Number of employees / pensioners paid
7 8 9
Number of payrolls processed Payroll frequencies operated Change of pay frequency Most popular pay days / dates
10 10 12 13 13 14 15 15 16
Personal Information included on payslips Additional information shown on payslips Responsibility for processing payroll Method of distributing payslips Complaints regarding the distribution of payslips
Other complaints Payment methods
New for 2021
17
Changes to legislation
17
Awareness of changes to the calculation of holiday pay from 6 April 2020 Impacts of the changes to the calculation of holiday pay from 6 April 2020
17 18 19 19
How is holiday pay displayed on payslips within businesses? Awareness of changes to mandatory payslip information
Impacts of increased information on payslips
20
Did the changes to payslips in 2019 have any fundamental impacts on businesses?
20
The Coronavirus Job Retention Scheme (CJRS) and furlough
21
How many businesses placed staff on furlough?
21 22 23 23
Did you top up furlough pay?
Displaying CJRS payments on payslips
CJRS queries
Core demographics
24
In-house versus payroll service provider
24 24 24
Industry sector
Main business location
C I PP POL I CY AND RESEARCH TEAM PAYSL I P STAT I ST ICS COMPARI SON 2008 -2021
3
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