Datagraphic foreword
Glyn king Groupmanaging director, Datagraphic
Datagraphic is pleased to support the Chartered Institute of Payroll Professionals (CIPP) Payslip Statistics Comparison Report. We’ve been an advocate for the CIPP and their research on payroll, specifically payslip distribution, for many years. There’s no doubt over the last year, payroll teams have faced unprecedented challenges, but as this report confirms, you’ve once again stepped up and proven to be key workers throughout the COVID-19 pandemic. Working long hours to understand the constantly changing legislation and making sure employees are paid accurately and on time. I’ve seen first-hand the impact the pandemic has had on payroll teams and the change in the way you work, and it appears many of the changes are here to stay. For example, payroll teams wanting to move to a more digital way of working have found the pandemic has been the catalyst to force the change into action, and this has been highlighted in the report. 22% of respondents have changed how they distribute payslips: moving to online delivery or posting to home addresses. However, those that have moved to online delivery may have chosen a ‘quick fix’ solution due to the pressures of the pandemic. But, it’s so important to keep data protection at the forefront of your mind. This is why it’s still surprising to see 30% of respondents said they email payslips. It’s well known that emailing payslips is not a secure way, and even password protected emails can’t protect personal and financial employee information. It seems home working, or at least hybrid working, will continue after organisations start to reopen their places of work, so perhaps it’s time for those who are emailing payslips to look at longer-term solutions that are more secure and engaging. What is good to see from the report is that organisations are using the payslip distribution process as an opportunity to communicate other information. 28% of respondents to the survey say they use it to communicate early pay dates, general company messages, internal newsletters and messages of support during COVID. Hopefully, more payroll teams will take advantage of this opportunity. Secure online portals, like Datagraphic’s Epay, are a great way of communicating more than pay information. It can be an employee’s communication and resource hub where they can access not only documents that are personal to them but also company-wide documents such as policies and handbooks. Employees are engaged and want to see their pay information, so why not use it to communicate other important messages.
It will be interesting to see in the year ahead whether payroll teams continue to progress with the use of digital technology to help them distribute payslips and other pay documents in more secure and engaging ways.
To the CIPP and all those who contributed to this report, thank you. I hope you find the results thought-provoking.
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C I PP POL I CY AND RESEARCH TEAM PAYSL I P STAT I ST ICS COMPARI SON 2008 -2021
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