Built America Magazine | West
“The institutional side needs high-level reporting,” Dale explains. “They’re looking at portfolio metrics, rent growth, renewal data. Retail owners need more guidance and hands-on support.” Napurano adds that the scale of the company helps it serve both well. “We’ve partnered with national brokerages like eXp to bring more agents to the table,” he says. “And our property managers are always talking to owners about whether to buy more homes or sell.” This consultative approach is particularly valuable in a shifting market.
Maintaining Strong Vendor Relationships As home prices rise and interest rates stay high, more owners are leaning on HRG to help them time their decisions. HomeRiver Group works with both regional and local vendors for everything from routine maintenance to full-scale renovations. “All vendors go through a standard screening process,” Dale says. “We make sure they have insurance, proper documentation—and we set expectations clearly at the start.”
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