Sam Balk, PA, Kellie and Genevieve Sanchez-Hidalgo, LiMHP, in the Behavioral Health office at the Northwest clinic.
Choosing Joy
Gratitude drives OneWorld patient’s positive attitude
through her medical journey OneWorld patient, Kellie D., radiates joy despite facing many challenges every day due to her Chronic Obstructive Pulmonary Disease. COPD is a progressive lung disease that obstructs airflow from the lungs and can cause difficulty breathing, chronic coughs, mucus production and wheezing. Due to the nature of the disease, regular checkups at the doctor are recommended to monitor symptoms and adjust treatment plans. Kellie moved to Nebraska in 2017 but did not have health insurance or a local primary care physician. In 2019, she experienced a serious COPD flare-up and had to go to Methodist Hospital’s emergency room. After explaining her financial concerns to the ER physicians, OneWorld was mentioned as a potential solution for Kellie to receive the medical care she needed without the financial strain. Soon after, Kellie had her first appointment at OneWorld’s Northwest Clinic with Sam Balk, Physician Assistant. “I had 12 years of medical experience, so I’m very picky about who cares for me,” said Kellie. “I want people to care for me how I would care for people and that’s been my experience every time I’ve gone to OneWorld.” Kellie also met with the OneWorld enrollment and financial services team, who helped Kellie qualify for the Sliding Scale discount program to afford her medical care. During one of her clinical appointments, Kellie screened positive for depression. After discussing her assessment results, Sam recommended she speak with a therapist. Kellie was referred to Genevieve Sanchez-Hidalgo, LiMHP, Associate Director of Behavioral Health, and she became a participant in OneWorld’s AIMS program, a collaborative care program that integrates primary care, behavioral health and psychiatry services.
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