Trane Florida Region October Newsletter
October 6th, 2025
Quick Reference Guide
LEARNING RESOURCES Check out our essential HVAC courses, NATE courses, and much more HERE .
SOURCE REFERENCE CENTER Check out SOURCE's new User Guide, find products and answers HERE
WHO TO CONTACT SHEET South Florida | North Florida
Our team appreciates and delivers on every opportunity to serve proud and qualified Trane dealers and customers in the Florida market. We are here to help!
GENERAL NEWS
Inflation Reduction Act & Electrification Hub
New 25C Dealer Resource This resource provides a summary of the 2023 Energy Efficient Home Improvement Tax Credit and highlights example system and credit combinations. New Tax Credit Qualifying Systems list CEE has worked with AHRI to publish qualified product lists for all residential heat pumps, air conditioners, and furnaces that meet CEE's highest non- advanced tier in alignment with the 25C tax credit requirements. This live link on the Hub provides quick access to the CEE list, which is the most accurate and updated list for qualifying products. New Sandler Inflation Reduction Act Training Watch the webinar on Selling at the Table with the 25C Tax Credit to learn more about how to use the tax credits and rebates in the Inflation Reduction Act. Overview guide document FAQ document 25C & 45L Podcasts Information about the Electrification of Heat and supporting product literature.
Trane Diagnostics Premium Has Launched: Here’s What You Need to Know
The wait is over—Trane Diagnostics Premium is now live and ready for your dealers to explore. Built for high-performing service teams, Diagnostics Premium delivers deeper insights, AI-powered technician support, and tools that enhance the customer experience—all layered on top of the same Diagnostics platform dealers already trust.
Here’s the most important part: The standard Diagnostics tier remains free and no changes will be made to what dealers currently enjoy today. Diagnostics Premium is completely optional and designed for dealers who are ready to level up their diagnostics capabilities. All standard Diagnostics users now have access to 5 free Tech Assistant prompts per week per user so they can preview one of Diagnostics Premium’s most exciting tools. What’s included in Diagnostics Premium? Tech Assistant: AI-guided, step-by-step troubleshooting built right into the Trane Technician App Extended Runtime History: Up to 12 months of runtime history data visibility to support deeper system analysis Maintenance Trends: Track recurring system issues and performance dips over time System Reports to Homeowners: Generate and share branded, easy-to-read reports that build homeowner trust Historical system Report Storage: View historical reports in the cloud for easy access in one location in the Reports section of DWA
Diagnostics Premium Pricing Structure
Monthly Plan: $250/month (no commitment) Annual Plan: $200/month ($2400 billed annually, save $600)
What You Can Do Now: Reach out to your dealers using standard Diagnostics. Many are already engaging with the platform and are primed for an upgrade. Use the 5 free Tech Assistant prompts per week per user as a conversation starter. Show them the AI- powered advantage. Share Diagnostics Premium this one-pager and pricing options. Reinforce that the standard Diagnostics experience is unchanged. Log in to Trane Diagnostics to upgrade! Helping our dealers work smarter, fix faster, and grow stronger with Trane Diagnostics Premium. Download this one-pager to learn more!
Now Available: 25C Marketing Templates in ServiceTitan Marketing Pro!
Scorpion , ServiceTitan’s preferred digital marketing partner, has created brand new FREE Trane-approved email marketing templates that Dealers can use in ServiceTitan’s Marketing Pro platform to communicate to homeowners about the 25C Tax Credits through the end of the year. These templates will help streamline their campaigns, boosting lead generation and conversions. Scorpion and ServiceTitan hosted a free webinar, which was recorded, to help your Dealers learn how to most effectively set up campaigns and use these new templates in the coming months.
Register to See Webinar On-Demand
LMS Monthly Newsletters
Each month, we send an LMS newsletter to dealers where highlight our newest eLearning courses, FieldTechHelp Videos and upcoming FieldTechTalk virtual sessions. Check out the latest LMS Monthly Newsletter available here.
Meet The Team: Dealer Order Management & Inside Sales
Download Team Intro
October Employee Spotlight
ServiceTitan Pantheon 2025 We would like to encourage Dealers to Attend Trane Technologies’ Integration Adoption Workshop at ServiceTitan’s Pantheon 2025 We would like to encourage Dealers attending ServiceTitan’s customer event Pantheon 2025 , to join the Trane Technologies’ Integration Adoption Workshop session on Wednesday, Sept. 17 at 10:30 AM – 12:00 PM PST. Below is the session title and description. Dealers should mark their calendars and plan to arrive early enough to grab a spot! (Pssst… first people to arrive will get a free gift…) Unlocking Hidden Growth: 3 Ways to Make Your HVAC Business More Profitable and Productive Using Existing Resources It feels great to find a $20 bill hidden in the couch cushions, doesn’t it? Imagine that feeling multiplied exponentially when you find untapped revenue and efficiency opportunities within your HVAC business. Join us to discover how to leverage existing AI and smart technology, apply new integrations and learn about available programs to unlock new potential for your business.
PANTHEON AGENDA
Business & Technical Training Classes
Use the link below to check out our new website and sign up for our Spring 2025 Business & Technical Classes.
Trane FL Region - Website
KPI Magic: Transform Dealership Success Get equipped with the foundational knowledge of Key Performance Indicators (KPIs) and their importance in assessing and enhancing dealer performance. You will learn the basics of how to effectively utilize KPIs to assess revenue generation, set goals, monitor financial health, make informed decisions, and cultivate accountability and motivation among your dealers. Objectives After taking this course, you will: Learn how to effectively utilize KPIs to assess revenue generation, set goals, monitor financial health, make informed decisions, and cultivate accountability and motivation among your dealers. Gain the knowledge and skills to track progress, identify areas for improvement, and drive growth and success. Gain the foundational knowledge to harness the power of KPIs for optimizing your dealership's performance. A dealer version of the course is also available: Trane Dealer Link: Click Here
FieldTechTalk Training Webinars
Join us on September 17th where Eric Weiss will discuss refrigerant contamination and clean up procedures. Use the button below to sign up for upcoming webinars and past recorded sessions.
Click Here
TECHNICAL GUIDE
OCTOBER TECH TIP
Download - October's Tech Tip
CONTACT TECH SUPPORT Feel free to contact one of our Field Service Representatives if you have any questions or concerns.
Phone : 844-358-7263 Option 2, Extension 3 E-Mail : DSOFLFSR@tranetechnologies.com
EQUIPMENT NEWS
Are you aware of the Installation Technician Program? Led by Trane technical experts, the Installation Technician Program offers a unique opportunity for technicians to enhance their skills and maximize the quality of each installation. This program is specifically designed for installation technicians who are relatively new to the HVAC industry, with 2 years of experience or less. However, more experienced technicians can also benefit by enhancing their mentorship skills. Best of all, this program is offered at no cost to your dealers! Here is some information:
Installation Technician Program – Flyer Installation Technician Program – eBook Installation Technician Program – Schedule
NOW AVAILABLE: New RunTru Photo Assets!
New RunTru photos are now available on MAX! These new lifestyle photos highlight RunTru products being serviced by technicians, a dealer with the family (at the kitchen table and at the unit), the family adjusting a thermostat/replacing an air filter, and the family enjoying their home. MAX Pathway: Photography - Advertising >> [Photo Subject folders] >> RunTru
RunTru Website
Homeowners will now be able to submit a lead via a form submission or by calling the dealer directly on the RunTruHVAC.com dealer locator. ddd ddd Dealer locator will display a dealer’s phone number on the locator. Unlike Trane.com , the phone number displayed will not be a masked number, but it will be the dealer’s direct phone number as listed in their MAX profile. These calls will not be tracked or recorded by Trane. Dealers will show on the locator according to their dealer locator score, prioritizing those who have indicated they are offering RunTru in their dealer profile in MAX. ddd ddd RunTruHVAC.com will be available in English, French Canadian, and Spanish ddd ddd The RunTruHVAC.com site was designed with a mobile-first approach and is mobile friendly ddd ddd
From Garages to Tiny Homes: Why RunTru Ductless Fits Anywhere
In this RunTru podcast, Ryan Goodwin explores how RunTru’s ductless systems deliver big performance in small spaces. Learn why Trane-backed reliability, flexible applications, and strong warranties make RunTru a smart choice for cost-conscious consumers and a powerful tool for dealers looking to expand their portfolio. Whether it’s a garage, studio, or tiny home, RunTru ductless fits—and performs—anywhere.
DISCOVER HOW RUNTRU DUCTLESS CAN HELP YOU SERVE MORE CUSTOMERS WITH CONFIDENCE
RunTru Case Study: Grow RunTru Sales with Budget- Conscious HVAC Solutions Check out our new RunTru case study to see how AC Doctor expanded their customer base and boosted sales by offering RunTru® by Trane® as a reliable, affordable HVAC option. By positioning RunTru alongside premium Trane systems, they gave homeowners, builders and property managers a trusted alternative that doesn’t compromise on quality. With easy installation, consistent performance and an affordable product, RunTru helped AC Doctor serve more customers and reduce callbacks. Please share this case study with your dealers to show how they can win more RunTru business. Read AC Doctor’s story and discover how RunTru can help your dealers reach more budget-conscious customers with confidence.
CASE STUDY
Product Bulletins
Premier and Priority Multi-Speed Low Profile Cold Climate Heat Pump System
Trane is excited to announce the launch of its Premier and Priority Multi-Speed Cold Climate Low Profile Heat Pumps! These efficient and powerful systems ensure consistent comfort and quiet operation throughout the winter. Pair them with dedicated Air Handlers for a fully electric solution. Click on the product bulletin below to learn more! Reach out to Ryan Goodwin (Senior Product Manager) with questions at Ryan.Goodwin@trane.com
Trane Product Bulletin
Diagnostics Premium Launch
We are thrilled to announce the launch of Diagnostics Premium. Taking Diagnostics to the next level, this added feature set brings innovation and a streamlined experience to dealers and technicians alike by leveraging AI and automating reports to provide more insights, reduce service time, and deepen customer relationships. For full product details, check out the product bulletin. Reach out to the Diagnostics Support Team at dealerdiags@tranehome.com
Trane Product Bulletin
5MXC Coil Ratings Update
We are pleased to announce that through some recent testing, we have increased the number of coil only ratings with our Outdoor units. For a complete list of ratings, please visit the AHRI website. For full product details, check out the product bulletins below: Reach out to Jennifer Travis (Product Manager) with questions at Jennifer.Travis@tranetechnologies.com
Trane Product Bulletin
The Trade Warriors™ Program
The Trade Warriors™ program will bridge the technician and installer shortage by matching transitioning Military Veterans and Trane Dealers nationwide. The program will provide rewarding careers for qualified technicians and help Trane Dealers grow their business.
May 2024: New Program Marketing Materials Trade Warriors Program Overview: CLICK HERE Trade Warriors Dealer Hiring Expectations: CLICK HERE Trade Warriors Program Syllabus: CLICK HERE
How to get involved: We are actively seeking new dealers to join our program to hire Skilled Veterans from future cohorts. Share the Trade Warriors Program with your dealers. Dealers can learn more information and sign up using the link in the attached portal trane.trade-warriors.com Seeking Dealers in the below locations for students currently or previously enrolled in the program. Mary Lenyo - Nashville, TN or Clarksville, TN Haakem Villafana - Dallas, TX Luis Casella - Raleigh, NC Harrison Gillette - La Marque, TX or League City, TX Austin Jones - Dallas, TX Thomas Swint - San Antonio, TX or Tampa, FL Jesus Montes - El Paso, Texas Bryan Shipman - Raleigh, NC or Greensboro, NC Natilie Chuckle - Jacksonville, NC We have more candidates looking for technician roles with a Trane dealer! See them here. The Trade Warriors Program is open to dealers across the United States – Once a dealer enrolls in the program, a recruiter will begin seeking candidates for their location! Check out some of the Trade Warriors Bios below and listen to our new Trade Warriors podcast here . Unleashing the Power of Trade Warriors Podcast: Hear from a Dealer and Trade Warrior Program graduate about their experience with the Trade Warriors Program. For AM questions about the TW Program – please contact tradewarriors@tranetechnologies.com .
Trade Warrior Bios
Flyer
Trade Warriors Program Video
Trade Warriors is on Social Media
Trade Warriors is now on Instagram and Facebook! Follow the official accounts for updates about the program and success stories from our graduates.
LinkedIn – Trade Warriors Program Facebook – Trade Warriors Program Instagram - @tradewarriorsprogram
SUPPLY NEWS
Dealer Rewards Mastercard is Transition
Trane Dealer Rewards will be transitioning to a new prepaid card to improve the participant experience.
Card Features:
The new card will be a MasterCard, with a card life of 36 months. Cards will have a rolling expiration versus a fixed expiration and will automatically be reissued if the card is active. The new card does NOT need to be activated, with the PIN selection being optional. The new cards will have a chip that allows for a more secure transaction (does not include tap to pay). Participants can access cash from an ATM or via ACH transaction Mobile-friendly statement site allows cardholder to manage their card in real-time. Language Toggle allows Participants to select preferred language on statement site. Ability to add prepaid card to e-wallet apps including Apple, Google and Samsung Pay.
The Rental Corner
Click Here for Rental Solutions Document
Recording Available: Mastering Sales Strategies Regarding the Refrigerant Change
Listen in as Stephen Ross from Sandler Training and Mark Woodruff have a discussion on the crucial topic of the refrigerant change. This recorded webinar will provide valuable insights and strategies for HVAC dealers to navigate the transition and excel in the market effectively. From selling at the kitchen table and educating homeowners to developing winning sales strategies, we will cover it all. Discover how to position yourself against competitors. This webinar is your comprehensive guide to staying ahead in the changing refrigerant landscape. Link: WEBINAR
Refrigerant Transition
Beginning January 1, 2025 , the U.S. Federal Government will require Residential HVAC equipment to use refrigerants with a Global Warming Potential (GWP) of less than 700. To comply with and support these regulations, Trane will refresh equipment portfolios with low GWP refrigerant with rollout beginning in 2024. Additionally, the Refrigerant Transition Overview is now available in the Marketing Resource Center. You can search sku 62- 7328-01 in the MRC to download or place an order. This overview is a great starting point to gain a high-level understanding of the transition and product impact. Over the coming weeks and months, more resources and information regarding product phase in/out timelines will be available. Stay tuned!
Click Here for Details
After Hours for all 3 Districts
North Florida
FL Gulf Coast
South Florida
TRANE SUPPLY FREIGHT POLICY
This is a reminder of our existing policy which applies to all shipped orders that are Transferred in for Will Call from another Trane Supply location, Back Ordered for Will Call or Direct Ship to a location of the customers choosing. (examples below)
Our goal is to ensure transparency and consistency in how freight charges are applied. Should you have any questions or need further clarification, please reach out to your local Trane Supply representative.
TRANE SUPPLY STORES NO LONGER ACCEPT CASH
Find a list of all Trane Supply Stores you can text below for your on-the-job repair needs, to receive quotes, and make orders in real time!
Credit cards and check payments will continue to be accepted for any cash accounts and credit terms will continue for accounts with approved credit terms at Trane Supply locations.
SOUTH FL STORES | NORTH FL STORES
If you need anything further or have any additional questions, please feel free to contact any of our Trane Supply stores at (844) FL-TRANE (844-358-7263). Trane Technologies www.trane.com www.tranesupply.com www.traneinfo.com
please note that the whatsnew@trane.com is an unmonitored email address. Please email your Account Manager, Inside Sales Specialist or Office Administrator if you have any questions!
Trane Residential HVAC and HVAC Supply - FL Region |3401 WD Judge Drive Suite 110 | Orlando, FL 32808 US
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