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RESOURCES

MARK YOUR CALENDAR Several of Zweig Group’s continuing education seminars have been scheduled for 2016. Make plans now to attend:  The Principals Academy 2.0 (15 CEUs)

SURVEY SAYS ... According to Zweig Group’s 2015 Policies, Procedures, and Benefits Survey of AEP & Environmental Consulting Firms :

„ „ April 9-10: Minneapolis „ „ December 7-8: Phoenix, Arizona Better Financial Management

„ „ May 18-19: Washington D.C. „ „ June 15-16: San Francisco „ „ July 21-22: Branson, Missouri „ „ October 27-28: Cambridge, Massecheusetts Becoming a Better Seller (4.5 CEUs) „ „ April 21: Kansas City, Missouri „ „ May 5: Tampa, Florida „ „ July 7: Denver „ „ November 10: Atlanta Building an Entrepreneurial Firm „ „ March 9-10: Miami „ „ April 13-14: Dallas „ „ June 8-9: Chicago „ „ September 7-8; November 16-17: Atlanta Becoming a Better Recruiter „ „ Februrary 10-11: Dallas „ „ April 6-7: Washington D.C.

75 percent of all firms offer tuition/fee reimbursement for continuing education

„ „ Februrary 18: Atlanta „ „ May 25: Los Angeles

„ „ August 17: Denver „ „ December 7: Dallas Becoming a Better Project Manager (6 CEUs) „ „ January 26: Las Vegas „ „ February 2: Charlotte, North Carolina „ „ March 15: Fayetteville, Arkansas Management (6 CEUs) „ „ January 26: Las Vegas „ „ February 2: Charlotte, North Carolina „ „ March 15: Fayetteville, Arkansas „ „ April 13: Chicago „ „ April 13: Chicago Advanced Project

67 percent of fast-growth firms offer tuition/fee reimbursement for continuing education

49 percent of all firms offer reimbursement for continuing education books/supplies

54 percent of all firms allow employees to take continuing education courses during work hours

More dates will be added. For course overviews, costs, and objectives, please visit zweiggroup.com/seminars.

BILL MURPHEY, from page 5

something is on the calendar and has been there for a while, it’s easier to keep it fenced off and protected from the inevi- table mission creep. Unfortunately, it’s easier to say “We’ll just reschedule” than it is to actually reschedule training. Schedule it and lock it in so only the senior leaders can authorize a re- schedule. In a recent Zweig Group survey, 74 percent of the principals surveyed expect their business to increase in the next year. Still think you can put off training until you have “more time”? Don’t wait; you’ll never have more time. Inevitably, some employees won’t do things the way a manager envisioned or sometimes not at all. The good leaders will seek to understand what caused the error or delay. Sometimes, the real problem is that as leaders, we fail our people by neglecting to ensure they have the education and training needed to be successful. So, what happened to the hot-headed manager? He completed the course, but had to wait several months for a seat in a managerial course he should have attended a year before. The young analyst? He enrolled in our next advanced systems course eager to improve his computer skills. BILL MURPHEY is Zweig Group’s director of education. Contact him at bmurphey@zweiggroup.com.

„ „ Develop a training plan. Customize a training plan for each of your employees based on their experiences and back- grounds. This will help you identify and fill any gaps on your firm’s resume. Include promotions in your plans. Who’s most likely to become a principal in three years? Get them the training they’ll need today, so they can build upon that train- ing over the next few years. „ „ Know who owns your training program. You own it! It’s still the manager’s job to ensure his or her team members at- tend the appropriate courses. However, appointing someone to develop and hold the keys to your company’s master train- ing plan can be very effective. It’s their job to ensure people are scheduled and registered for a class, and armed with travel reservations. „ „ Schedule your employees’ training well in advance. When “Leaders are responsible for ensuring their people have everything they need to succeed. It starts with education.”

© Copyright 2015. Zweig Group. All rights reserved.

THE ZWEIG LETTER NOVEMBER 16, 2015, ISSUE 1128

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