Board Converting News, September 26, 2022

York Shares (CONT’D FROM PAGE 24)

the people who made things and sold things.” York’s Tips On Leadership • Ask questions even if you know the answer. Listen to understand before attempting to be understood. • The leader and the team have more of an obligation to learn and apply than someone else has to teach. • Say good morning and use the person’s name. You’ll learn something early in the day that you should know. • Performance problems are always ability or motivation based. Training usually solves ability problems, and a carrot or a stick solves motivation-based problems. Training does not solve motivation performance prob- lems. • It is impossible to manage someone else’s attitude and morale. • Leaders create understanding of what is to be done by whom, by when and why. • There is no try. There is do or do not. You might suc- ceed or fail, but there is no try. • People selection and development is your responsibil- ity more than Human Resources. The best way to get good people is take an active interest in helping them achieve their career goals. • It’s okay to have high expectations if you as the leader provide the necessary tools to succeed. • A good decision made at the right time is superior to a perfect decision made a minute too late. • Win friends and influence people!

frustration in your career and improve your opportu- nities to take on additional responsibilities,” he said. Career Mistakes York also took time to share some of the personal ca- reer mistakes he has made so others can avoid them. Nev- er change jobs because of a bad boss or situation. “The problem — probably you — is going to follow you,” he said. And never change jobs on a promise for a future promo- tion. The person making the promise during the hiring pro- cess may be talking to two people at the same time and the other person may wind up with the desired job. It’s also a good career habit to watch how leaders han- dle a problem. York says this is a learning opportunity that can help you in your next position by imagining yourself in their shoes. But it’s important to be honest with yourself about your strengths and weaknesses when looking at job openings, York said. Thinking of a job change? York said do a little research to see if the new leader is someone who promotes peo- ple or supports them in their career. Is the new leader a person that employees would be willing to work for twice? “If a good person works for you once it’s an accident; if a good person works for you twice it’s a decision,” York said. “And if new to the industry, get really good at making or selling something. I’ve worked for a company that laid off a thousand people. The only ones that survived were

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September 26, 2022

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