EXECUTIVE SUMMARY
The University of Lincoln is a high-achieving centre of academic excellence which has been recognised nationally and internationally. It is an ambitious, fast-paced dynamic organisation with multiple stakeholders which strives always to improve the student and staff experience and engagement with the wider Lincoln community. The Estates Department comprises a high perform- ing team of estate professionals that continues to manage and develop a high-quality estate to sup- port the ambitions and strategy of the University. The University has an ongoing commitment to in- vest in its Estate and has developed a new estates strategy and campus masterplans under the direc- tion and leadership of a newly appointed Director of Estates and Deputy Director of Estates. Reporting to the Deputy Director of Estates, the Head of Operations will lead a diverse portfolio of FM services spanning security, cleaning, portering, helpdesk, estates systems, administration, post, car parking, waste management, landscaping and pest control. This is a new, key post in the Estates Leadership Team that will lead a range of services that play a crucial role in delivering an exceptional student, staff and visitor experience across cam- pus. The role represents a fantastic opportunity for an individual to step into a senior, strategic facilities management leadership role within a supportive and positive environment, with a University that has a diverse estate and bold ambitions.
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