101
ARTICLE
01
Invest in the right technology.
A high-def camera and a comfortable headset with a quality microphone and clear audio are essentials and are relatively inexpensive. They are critical to creating a relationship. A fast computer and a larger screen will also help with building relationships. By maximizing visibility during video calls you create a more immersive experience, and will find that your speech patterns and body language will follow.
02
Stay professional when using remote working spaces.
People can/should know you are remote. That said, you don’t need to remind them each time you speak with them. If you are working out of your house, avoid having kids running in and out of your office, pets jumping into the frame, loud construction work, or washing dishes (yes, I’ve heard that on a few calls I was on). Distractions shift the potential client’s mindset, serve as a disruption, and could make them question your professionalism. Of course, this can happen to us all from time to time - but it should be an exception, not the rule. This also lends itself to another equally important item - just because you are speaking with clients remotely, does not mean that you should look like you just rolled out of bed in the morning. Dress appropriately, and make sure you appear no different than if you had been meeting with them in person, regardless of whether you are using video or not.
"...WE DON'T DEFINE SUCCESS AS A BINARY OUTCOME - WHETHER OR NOT WE CLOSED A SALE. INSTEAD WE LOOK TO OPEN AND DEVELOP A RELATIONSHIP."
01
1
THE LEGAL CORNER MAGAZINE | ISSUE 001 SEPTEMBER '22 | ACROSS BORDERS HB 12
Made with FlippingBook - Online magazine maker