STRATEGIES • Embrace a global patient centered experience. • Establish platform for patient communication including appointment scheduling, registration, bill paying, texting and mobile applications. • Evolve technology for patient care coordination to improve population based care. • Performance improvement initiatives that enhance our rankings as a national health center access and quality leader. • Increase capacity and expertise in Value Based Care. • Institute platform for delivery of real time fiscal data for leaders. • Create new behavioral health baseline outcomes and improve performance. CREATE TRANSFORMATIONAL EXCELLENCE OBJECTIVE: Produce exemplary outcomes, advance technology and deliver a patient centered experience.
BE A HEALTHY ORGANIZATION
OBJECTIVE: Promote organizational well- being.
STRATEGIES • Articulate diversity, equity and inclusion objectives. • Continue focus on leadership and management training. • Design and implement a plan for deepening our resilient work culture. • Establish a reward program for loyalty and top performance including training opportunities. • Develop and communicate an employee value proposition and total rewards philosophy. • Focus on attracting patients with commercial insurance and Medicaid. • Provide market competitive salaries and benefits based balancing sustainability.
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