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PM

O P I N I O N

I f you’re in the business of infrastructure and you manage projects, staff, or both, you know keeping a team working together and the project moving ahead doesn’t happen by itself. Be a better PM A command of soft skills is essential to delivering a project that’s on time, on budget, and with no surprises.

them yourself. Here are eight characteristics of a better project manager. 1)Active listener. “Better project managers don’t just go through the motions. They listen – attentively,” says Carlson. Is your consultant asking the right questions? Are they responding to you? Look no further than the proposal they submitted for your project. Is your consultant paying attention to your needs and closely following your RFP? A good proj- ect manager hears your challenges. A better project manager listens closely to help you make sense of them. 2)Proactive communicator. “You can’t overstate how

There is no shortcut for great project management, but there are traits and characteristics you can learn from, says long-time project manager Pete Carlson, chief operations officer at SEH , a multidiscipline firm with offices in nine states. “There is no shortcut for great project management, but there are traits and characteristics you can learn from.”

Pete Carlson

Look for them in your consultant and develop

THE ZWEIG LETTER Novem

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