Leadership Competencies and BSC Digital Booklet

3 Bs 3 Ps

The Shangri-La Leadership Competencies

DRIVES BUSINESS RESULTS

DRIVES INNOVATION

BUILDS COLLABORATIVE PARTNERSHIPS

Facilitates business success by building and maintaining supportive, responsive and trusting relationships with stakeholders within and outside Shangri-La

Can be counted on to consistently deliver business results with a bottom line and customer centric approach

Fosters an environment that supports experimentation, rewards risk taking, accepts failure, reinforces curiosity and continuously challenges the status quo.

BUSINESS PERFORMANCE

DEVELOPS PEOPLE

LEADS TEAMS

DEVELOPS SELF

Develops and leads high performing teams to achieve business goals, role modeling the Shangri-La Values

Understands and is committed to people development. Identifies and supports growth opportunities, providing encouragement through coaching and constructive feedback.

Exhibits continuous desire to learn, acquires knowledge and skill-sets to meet existing and future business needs

PEOPLE SUCCESS

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