David Klaffke Judy Hoover Award for Excellence, Exempt Staff, Financial Aid Services
Dave has been working in higher education and serving students for 39 years. As the Director of Financial Aid at WCC, no one is more responsible and involved than Dave in the analyzing of information, development and implementation of process changes, continued compliance with federal and state regulations, and ensuring WCC students receive the critical financial support they need. He helps staff reassure students in crisis, brings solutions with clarity and purpose, and always prioritizes student success.
Dave and the Financial Aid team have also been instrumental in effectively distributing additional emergency funding to students during the COVID-19 pandemic. Dave’s commitment to student success and equitable access for support is clear. Employees say his door is always open for staff, students, and their families. He stops his work with a congenial smile and warmly asks, “How can I help you?”
Nancy McAbee FranHudsonAward for Excellence, ClassifiedStaff, Instruction
Nancy has been with the College for 21 years. As an instructional division coordinator, Nancy’s service to Whatcom is constant, all- encompassing and invaluable. Nancy is often the first face to greet new science, technology, engineering and math (STEM) faculty members at WCC. One faculty member said, “Whether it is helping us chase down a resource, clarifying divisional procedures, or just encouraging us with kind words and chocolate, she is the glue that keeps our division functioning cohesively. She is the very definition of ‘supportive’.” During a recent leadership transition, Nancy kept the division running smoothly and gracefully while taking on additional responsibilities to ensure faculty had what they needed to successfully serve students. STEM faculty also applauded Nancy’s creativity and ability to create a positive and supportive atmosphere while employees and students were working and learning from home.
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