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4 roughly 80 professionals working across the country. Addi- tionally, we now have a world-wide reach, with subsidiaries in Japan, China, and Denmark. We have expanded our suite of technologies and services to the point where we are now the only thermal vendor in the remediation industry to of- fer all three of the most mainstream and widely accepted methods of thermal remediation: ❚ Thermal conductive heating, which is a heating approach used in both ISTD and in its above-ground cousin technology. Q&A, from page 3

JB: Being part of CTS has broadened our geographical reach and depth of resources greatly. We are now able to offer our clients more than just thermal remediation: We can provide turnkey high resolution site characterization, along with chemical oxidation, and bioremediation as integrated site solutions. “I often ask employees about their jobs, listen to their feedback, and show empathy. Additionally, I ask high- performers to step up and accept new challenges.” TZL: Tell me about a recent project you are especially proud of and why. JB: We recently completed the largest thermal project in the world treating more than 400,000 cubic yards of jet fuel contamination to a depth of 275 feet below ground surface and removed and treated more than two million pounds of mass. TZL: How have you helped your firm to outperform some competitors? What do you feel sets you apart? JB: Our quality, attention to engineering details, and abil- ity to provide an unbiased evaluation and selection of the optimal thermal solution for a given site’s conditions are what set us apart from our competitors. TerraTherm’s ISTD technology is proprietary through our license with the Uni- versity of Texas. Additionally, TerraTherm is the only ther- mal remediation company to gain certification of our heat- ing system through Electrical Testing Labs Mark, a symbol the product is compliant with applicable safety standards. TZL: Are you married? Do you have children? Pets? JB: I’ve been married for 33 years to my wife and best friend. I have two amazing and talented children and two hound dogs. TZL: What’s one thing most people at the firm don’t know about you? JB: I recently attempted a climb up Mount Blanc which has an elevation 15,400 feet. TZL: What’s been your best vacation spot? JB: We recently went scuba diving in Mexico and the Carib- bean Sea. That was terrific. TZL: What’s the last book you read? JB: Cannery Row by John Steinbeck. TZL: What’s the last movie you saw in the theater? JB: Everest .

❚ In-pile thermal desorption. ❚ Steam enhanced extraction.

After TerraTherm’s recent acquisition of Current Environ- mental Solutions , the firm is now able to offer electrical re- sistance heating, Bierschenk says. TZL: What are key strengths for an effective leader? What are your key strengths? JB: It’s simple. Unbarred passion for the business, the peo- ple who work for you, and your client are key elements. My key strengths include building teams while empower- ing them to perform, and setting clear expectations and rewarding results. I believe in building trust by giving the leaders what they need in the way of tools and resources to set them up in the best possible way to succeed. TZL: How would you describe your leadership style? JB: Lead by example and management by walking around and talking to people. I often ask employees about their jobs, listen to their feedback, and show empathy. Addition- ally, I ask high-performers to step up and accept new chal- lenges. “I believe in building trust by giving the leaders what they need in the way of tools and resources to set them up in the best possible way to succeed.” TZL: To date, what’s been your greatest challenge? JB: Overcoming organizational growth constraints. TZL: What is your vision for the future of TerraTherm? JB: To continue growing to fill the increasing demands of our technologies and services, worldwide. Our thermal technologies have proven able to restore grossly contami- nated properties to near pristine condition. I also see Terra- Therm continuing to research, develop, and evolve to reach new heights in the thermal industry through thought lead- ership. TZL: You were recently acquired by Cascade Technical Services. How has that affected TerraTherm? Has your role changed at all?

TALK TO US Do you have an interesting story to tell? Is your company doing things differently and getting results? Let us know. We’d love to contact you and feature you in an upcoming case study. If interested, please email rmassey@zweiggroup.com.

THE ZWEIG LETTER August 15, 2016, ISSUE 1164

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