Northen - Associate Director

Principal Tasks and Accountabilities

1. Cost Management Business Development • Develop with the director’s new business stream • Set own targets to achieve the directors turnover and expenditure objectives • Full liaison with the Business Development Director to ensure integration with business operations 2. Work Planning • Maintain a schedule of leads and live projects, with target task periods • Maintain a rolling work plan detailing work in progress • Work with the MD to allocate resources for tasks • Ensuring Management reporting information is kept up to date via Management Information Systems, such as workflowmax 3. Client Relationship Management (CRM) • Develop, secure, and maintain Client leads and introductions to the business • Liaising with the MD to ensure maximisation of opportunities • Update IMS with significant client issues • Promoting the company 4. Cost Management

• Estimating and budgeting • Earned value management

• Change management • Resource management • Risk management • Quality control • Schedule control 5. Development & Training • Support the development and training of team members • Make development & training recommendations to managing QS/Directors

• Provide coaching and technical skills training • Assist in Client support training as required

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