EXCELLENCE STATEMENT OF PRINCIPLES CUSTOMER SERVICE S . E . R . V . E RESPECT VIRTUE
SERVICE
EMPATHY
We put others above ourselves and make intentional decisions and actions to benefit others within a friendly, engaging, and collaborative environment.
We put our whole heart into our work, knowing that what we do matters. We emphasize integrity, accountability, learning and communication.
We care enough to think about how our actions will affect our environment and impact others. We promote cooperation, openness, and honesty with a high level of integrity.
We uphold behaviors of high moral standards, such as honesty, diligence, responsibility, and compassion.
We recognize the things we say and do have an impact on those around us. We will use engaging words and actions to unite people and avoid divisive behaviors.
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