yourStamp Customer Guide

14. If you have any complaint or claim, this must be notified as soon as possible and confirmed in writing by no later than 1 month after delivery. 15. You are fully responsible for your own assessment of the effect of the use of the stamps on your mailing items and we give absolutely no warranty, representation or assurance as to the effect of the use of the stamps. 16. English law applies to these terms and conditions. Legal proceedings may be brought only in the English courts but not before the parties have tried to resolve any dispute by mediation, using the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure.

terminated by us for one of the stated reasons, you may no longer use the stamps and any amount owing shall become immediately payable. You are fully responsible for any over-ordering. You must destroy any unused stamps upon termination of this agreement or the postal services contract. We will not make any form of rebate for unused stamps. Unused stamps may not be transferred to a third party. 12. Risk in the stamps passes to you upon handover by the manufacturer to the delivery operator. You should take out any insurance you consider necessary to cover this risk. 13. Once your order has been confirmed, you may not cancel the order. If we were to agree to a cancellation, we are entitled to recover all committed or unrecoverable costs plus a reasonable administration charge of £100 per design.

yourStamp Customer Guide / September 2015 / V1

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